Moving beyond NLP to make chatbots smarter Leveraging Conversational AI to Improve ITOps ITBE Almost every week, customers ask questions around how to better integrate AI into their services, the potential for NLP in their business, and how to put NLU to work for them. By keeping track of the conversational context, GPT-4 can handle…

Backed by a16z and NEA, Backflip raises $30M Series A to turn text into AI-generated designs Chatbot User’s Death Spurs Legal Query: What’s an AI ‘Product’? The research results show that social-oriented chatbots can improve interaction satisfaction, trust, and patronage intention (H1). The social-oriented chatbots can improve warmth perception and positively impact interaction satisfaction, trust,…